Each pen has an inside house which is accessible by a ladder or a cat flap. In the inside is where we put their bed. In the colder months, each cat pen has its own heat pad to keep your cat warm. Outside they have food and water bowls along with any toys/small scratch posts. They have a shelf use and we also put their litter trays outside. The litter trays are provided, and we use a wood based cat litter.

We clean the cat pens out every day including changing the litter trays to keep up with our high standards of cleaning / hygiene. While cleaning the cat pen, the cats individually, can come out and roam along the secure and enclosed outdoor corridor. If your cat does not want to come out of the cat pen, we will not force them.

Your cat will be insured during their stay with us. Veterinary fees for new and pre-existing conditions may be incurred on behalf of the owner, at the manager’s discretion.

Bedding
In terms of bedding we provide plastic beds, fleeces and hide away beds. We do ask that if bringing own beds in it is clearly named and machine washable in case it becomes soiled during their stay with us.

Feeding
We have a variety of wet and dry food that is provided. We do recommend that if your cat has a delicate tummy or is on a special diet / brand of food, that you supply it yourself.
We are also happy to give your cats treats, and we have a range of dreamies and treats here for them.

Please let us know if your cat has any dietary requirements.

We have two luxury Manor kennels. Both have their own attached runs with outside and inside beds. Inside the houses, both have under floor heating, insulated to keep cool in the summer and warm in the winter. Both Manors are very spacious and easily houses 2 large breeds in size.

We also have 7 other kennels, each has a house and run with a bar heating system fitted.

We supply all bedding, toys and food (unless on a veterinary prescription diet then this must be provided by your self’s)

All dogs get two walks per day and have use of the exercise runs.

Your dog will be insured during their stay with us. Veterinary fees for new and pre-existing conditions may be incurred on behalf of the owner, at the manager’s discretion.

We are always happy to continue any veterinary treatment your dog may be on, so long as details of all treatment is provided, including name and telephone number of your vet.

If your dog requires veterinary attention whilst in our care, we will use our 24hour vets Arden House unless stated at the time of checking in.

We provide plastic beds and fleeces in all the kennels, so we do ask that if you bring in bedding that it will fit in our plastic beds and it MUST BE CLEARLY NAMED, if the bedding can be machine washable just in case it gets heavily soiled, also our strict hygiene practices occasionally oblige us to throw away bedding you have bought in if it gets heavily soiled. We do provide treats here but you are more than welcome to bring in any treats you know your dog likes. We do not give bones, raw hide or any other treat that is long lasting that can be a choking hazard.

Feeding
We try to keep your pets feeding routine as close to what they are used to, we do stock a range of adult foods, which we would be happy to feed your dog on. We do recommend that if your pet has a delicate tummy or is on a special diet / brand of food, or is on puppy food that you supply it yourself

Exercise
All dogs get walked 2 times a day. We do not let dogs off their leads during their walks

We have several double tiered hutches at the recommended sizes. Each hutch is cleaned out daily, lined with newspaper and fresh bedding hay. We supply Excel nuggets catered for each breed with daily fresh veg. We supply a water bowl plus a drinking bottle as some pets may not be used to one or the other.

We also supply toys and treats. We have a secure enclosed Bunnery selection for when cleaning, the bunnies can have a hop around.

Your pet will be insured during their stay with us. Veterinary fees for new and pre-existing conditions may be incurred on behalf of the owner, at the manager’s discretion.